Web Server error after my server melt down

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DaveB
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Web Server error after my server melt down

Postby DaveB » Sun Sep 12, 2010 10:15 am

My reload is getting better as the days go on. I am back up with nearly every module under my fresh windows 7 install. I still have a few com port issues and a web server startup issue. Concerning the web server startup issue, I keep getting the following error on MLS start:

Error# 10013 - Permission Denied. Indicates that user does not have appropriate permissions to use this functionality. raised by UserWebServerStart

Where and what permisson do I need to repair?
Thanks!

Dave Bruner
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Re: Web Server error after my server melt down

Postby CinemarDave » Sun Sep 12, 2010 10:18 am

Odd error but it sounds like the group "Everyone" has been denied access to the MLServer\HTML folder. Check the permissions on that folder. That's what it is complaining about.

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Re: Web Server error after my server melt down

Postby DaveB » Sun Sep 12, 2010 10:34 am

What is more strange is that the group "Everyone" was not even listed for that directory. I restored the MLS directory from my archive, and the old OS was server 2008, so the permissions for every directory under MLS are all jacked up. I think that this is why I am having issues with some images like album art and so on.

Is there a command from within MLS to restart the web server, or is that only accessable via MLS restart?
Thanks!

Dave Bruner
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Re: Web Server error after my server melt down

Postby CinemarDave » Sun Sep 12, 2010 10:38 am

You should reset folder permissions for all the MLServer folders. At least give Everyone Read access and give the user that is logged in Read/Write access. You must restart MLServer to restart the internal servers.

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Re: Web Server error after my server melt down

Postby DaveB » Sat Sep 25, 2010 7:05 am

Dave - I have done everything I can think of. I have reset all permissions; I can access the directories without issue. I can get to the HTML pages from other machines without issue. The problem is still that the MLS web server will not start. ANy other ideas of where I should look?
Thanks!

Dave Bruner
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Re: Web Server error after my server melt down

Postby CinemarDave » Sat Sep 25, 2010 11:59 am

Have a look at the CACLS program that comes with Windows. You can use it to bulk change permissions. Open up a command window and type cacls /? for complete help. You can use this to change the ACLs on the folders and files. This will resolve your permissions issues.

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Re: Web Server error after my server melt down

Postby DaveB » Sat Sep 25, 2010 3:28 pm

I will give it a go. The new version of the app is Icacls under Windows 7. Looks more complex. I will step through all the options and let you know.
Thanks!

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Re: Web Server error after my server melt down

Postby DaveB » Sat Sep 25, 2010 7:28 pm

Dave - No Joy;
I opened everything all the way up for Everyone, Users and dbruner (my user name), and administrators. I still have the same error.

Below is the log of the load. I know I have other issues to still deal with concerning licensing and so on.

9/25/2010 8:16:57 PM Server Reading Registry settings
9/25/2010 8:16:57 PM Server Database
9/25/2010 8:16:57 PM Server Loading frmEvents
9/25/2010 8:16:57 PM Server Loading frmCmdQueue
9/25/2010 8:16:57 PM Server Loading frmClients
9/25/2010 8:16:57 PM Server Loading frmPlugins
9/25/2010 8:16:57 PM Server Loading frmSendCommand
9/25/2010 8:16:57 PM Server Loading frmVariableGrid
9/25/2010 8:16:58 PM Server Loading frmRules
9/25/2010 8:16:58 PM Server Loading frmUserWeb
9/25/2010 8:16:58 PM Server Loading frmCommandMap
9/25/2010 8:16:58 PM Server Checking Registration
9/25/2010 8:17:00 PM Server License Validating License U4BFB-0F4D9-4FD18-A72C1-00500-U160D0A83
9/25/2010 8:17:00 PM Server License License Key is Valid
9/25/2010 8:17:00 PM Server Activation Permanent Activation
9/25/2010 8:17:00 PM Initialization Server MLServer version 3.75.201
9/25/2010 8:17:00 PM Initialization Server Running on GIGA
9/25/2010 8:17:00 PM Server License Permanent Activation
9/25/2010 8:17:00 PM Server License Server is licensed for 5 concurrent clients
9/25/2010 8:17:00 PM Server Loading Command Maps
9/25/2010 8:17:00 PM Server Loading Conitional Rules
9/25/2010 8:17:00 PM Server Application Settings
9/25/2010 8:17:00 PM Server Enabling Server Image Cache
9/25/2010 8:17:00 PM Server Socket Communications
9/25/2010 8:17:00 PM Server Loading variables
9/25/2010 8:17:05 PM Server Starting server
9/25/2010 8:17:05 PM Server SMTP Init
9/25/2010 8:17:05 PM Server Command Processor
9/25/2010 8:17:05 PM Server Getting Plug-Ins
9/25/2010 8:17:05 PM Server Loading Plugins
9/25/2010 8:17:05 PM Server PlugIn MLAlarmClock
9/25/2010 8:17:05 PM Server PlugIn MLCalendar
9/25/2010 8:17:05 PM Plugin Server MLCalendar subscribes to registration
9/25/2010 8:17:05 PM Server PlugIn MLCallerID
9/25/2010 8:17:10 PM Server PlugIn MLClientSvc
9/25/2010 8:17:11 PM Plugin Server MLClientSvc subscribes to registration
9/25/2010 8:17:11 PM Server PlugIn MLComDevice
9/25/2010 8:17:12 PM Plugin Server MLComDevice subscribes to registration
9/25/2010 8:17:12 PM Server PlugIn MLConditional
9/25/2010 8:17:12 PM Server PlugIn MLCountdown
9/25/2010 8:17:13 PM Server PlugIn MLCX777ES
9/25/2010 8:17:13 PM Server PlugIn MLCycleStates
9/25/2010 8:17:14 PM Server PlugIn MLDatabase_Broken
9/25/2010 8:17:14 PM Server PlugIn MLDateTime
9/25/2010 8:17:14 PM Server PlugIn MLDeviceManager
9/25/2010 8:17:15 PM frmMain Load Error at line #4360 - ActiveX component can't create object
9/25/2010 8:17:16 PM Server PlugIn MLDirTools
9/25/2010 8:17:16 PM Server PlugIn MLDMR
9/25/2010 8:17:16 PM Plugin Server MLDMR subscribes to registration
9/25/2010 8:17:16 PM Server PlugIn MLDrinkFinder
9/25/2010 8:17:17 PM Server PlugIn MLDVDLobby
9/25/2010 8:17:18 PM Plugin Server MLDVDLobby subscribes to registration
9/25/2010 8:17:18 PM Server PlugIn MLEnergyManagement
9/25/2010 8:17:19 PM Plugin Server MLEnergyManagement subscribes to registration
9/25/2010 8:17:19 PM Server Activation Your 30 day evaluation period has expired. You have now used MLEnergyManagement for MLServer for 31 days.
9/25/2010 8:17:19 PM Server PlugIn MLFileOpen
9/25/2010 8:17:19 PM Server PlugIn MLFootball
9/25/2010 8:17:22 PM Plugin Server MLFootball subscribes to registration
9/25/2010 8:17:22 PM Server Activation Your 14 day subscription period has expired. You have now used MLFootball for MLServer (Pro) for 19 days.
9/25/2010 8:17:22 PM Server PlugIn MLGC100
9/25/2010 8:17:23 PM Server PlugIn MLGenericDevice
9/25/2010 8:17:23 PM Plugin Server MLGenericDevice subscribes to registration
9/25/2010 8:17:23 PM Server PlugIn MLGenericSerial
9/25/2010 8:17:24 PM Server PlugIn MLHAI
9/25/2010 8:17:24 PM Plugin Server MLHAI subscribes to registration
9/25/2010 8:17:24 PM Server PlugIn MLHoroscope
9/25/2010 8:17:24 PM Server PlugIn MLInsteonPLM
9/25/2010 8:17:24 PM Server PlugIn MLIPCamera
9/25/2010 8:17:25 PM MLIPCamera Plugin Unable to process command -- snapshot~last: No snapshots to display
9/25/2010 8:17:25 PM Server PlugIn MLIrrigation
9/25/2010 8:17:47 PM Plugin Server MLIrrigation subscribes to registration
9/25/2010 8:17:47 PM Server PlugIn MLLighting
9/25/2010 8:17:48 PM MLLighting Plugin It appears you do not have the correct plugin for Insteon PLM controllers
9/25/2010 8:19:07 PM Server PlugIn MLLyrics
9/25/2010 8:19:07 PM Server PlugIn MLMath
9/25/2010 8:19:07 PM Server PlugIn MLMusicLobby
9/25/2010 8:19:18 PM Plugin Server MLMusicLobby subscribes to registration
9/25/2010 8:19:18 PM Server PlugIn MLMusicPlayer
9/25/2010 8:19:19 PM Server PlugIn MLNetCallerID
9/25/2010 8:19:21 PM Plugin Server MLNetCallerID subscribes to registration
9/25/2010 8:19:23 PM Server PlugIn MLNetflix
9/25/2010 8:19:23 PM Server PlugIn MLPause
9/25/2010 8:19:23 PM Server PlugIn MLPhotoLobby
9/25/2010 8:19:24 PM Plugin Server MLPhotoLobby subscribes to registration
9/25/2010 8:19:24 PM Server PlugIn MLPoolNSpa
9/25/2010 8:19:24 PM Server PlugIn MLRSS
9/25/2010 8:19:24 PM Plugin Server MLRSS subscribes to registration
9/25/2010 8:19:24 PM Server PlugIn MLSatRadio
9/25/2010 8:19:26 PM Plugin Server MLSatRadio subscribes to registration
9/25/2010 8:19:26 PM Server Activation Your 30 day evaluation period has expired. You have now used MLSatRadio for MLServer for 31 days.
9/25/2010 8:19:26 PM Server PlugIn MLSchedule
9/25/2010 8:19:26 PM frmMain Load Error at line #4300 - ActiveX component can't create object
9/25/2010 8:19:27 PM frmMain Load Error at line #4360 - Object variable or With block variable not set
9/25/2010 8:19:27 PM frmMain Load Error at line #4410 - Object variable or With block variable not set
9/25/2010 8:19:27 PM frmMain Load Error at line #4430 - Subscript out of range
9/25/2010 8:19:27 PM Server PlugIn MLScheduler
9/25/2010 8:19:27 PM Server PlugIn MLScript
9/25/2010 8:19:27 PM Server PlugIn MLSliders
9/25/2010 8:19:30 PM Server PlugIn MLStartup
9/25/2010 8:19:30 PM Server PlugIn MLStockInfo
9/25/2010 8:19:31 PM Server PlugIn MLStrings
9/25/2010 8:19:31 PM Server PlugIn MLTCPSend
9/25/2010 8:19:31 PM Server PlugIn MLTimer
9/25/2010 8:19:32 PM Server PlugIn MLTVLobby
9/25/2010 8:19:33 PM Plugin Server MLTVLobby subscribes to registration
9/25/2010 8:19:33 PM Server PlugIn MLVistaVolume
9/25/2010 8:19:33 PM Server PlugIn MLVLC
9/25/2010 8:19:33 PM Plugin Server MLVLC subscribes to registration
9/25/2010 8:19:33 PM Server Activation Your 30 day evaluation period has expired. You have now used MLVLC for MLServer for 31 days.
9/25/2010 8:19:34 PM Server PlugIn MLVolume
9/25/2010 8:19:34 PM Server PlugIn MLWeatherLobby
9/25/2010 8:19:35 PM Server PlugIn MLWebLobby
9/25/2010 8:19:35 PM Plugin Server MLWebLobby subscribes to registration
9/25/2010 8:19:35 PM Server PlugIn MLWindowFunctions
9/25/2010 8:19:35 PM Server PlugIn MLWMIServer
9/25/2010 8:19:35 PM Plugin Server MLWMIServer subscribes to registration
9/25/2010 8:19:35 PM Server PlugIn MLWorker
9/25/2010 8:19:35 PM Server PlugIn MLWriteFile
9/25/2010 8:19:35 PM Server PlugIn MLXMLobby
9/25/2010 8:19:37 PM Plugin Server MLXMLobby subscribes to registration
9/25/2010 8:19:37 PM Server Restoring Forms
9/25/2010 8:19:37 PM Server Starting System Webserver
9/25/2010 8:19:37 PM Server Starting User Webserver
9/25/2010 8:19:38 PM Error UserWebServerStart Error# 10013 - Permission Denied. Indicates that user does not have appropriate permissions to use this functionality. raised by UserWebServerStart
9/25/2010 8:19:38 PM Server Checking Driver Capabilities
9/25/2010 8:19:38 PM Plugin Server MLCalendar subscribes to startup notification
9/25/2010 8:19:38 PM Server Startup for MLCalendar
9/25/2010 8:19:38 PM MLCalendar Plugin Database Location set to -> C:\Program Files\MLServer\plugins/../data/contacts.mdb
9/25/2010 8:19:40 PM Plugin Server MLCalendar subscribes to shutdown notification
9/25/2010 8:19:40 PM Plugin Server MLCallerID subscribes to startup notification
9/25/2010 8:19:40 PM Server Startup for MLCallerID
9/25/2010 8:19:47 PM Plugin Server MLClientSvc subscribes to startup notification
9/25/2010 8:19:47 PM Server Startup for MLClientSvc
9/25/2010 8:19:47 PM Plugin Server MLClientSvc subscribes to shutdown notification
9/25/2010 8:19:47 PM Server Getting Family membership for MLClientSvc
9/25/2010 8:19:47 PM Plugin Server MLClientSvc is a member of the SYS family
9/25/2010 8:19:47 PM Plugin Server MLComDevice subscribes to startup notification
9/25/2010 8:19:47 PM Server Startup for MLComDevice
9/25/2010 8:19:48 PM Plugin Server MLComDevice subscribes to shutdown notification
9/25/2010 8:19:48 PM Plugin Server MLCountdown subscribes to startup notification
9/25/2010 8:19:48 PM Server Startup for MLCountdown
9/25/2010 8:19:48 PM Plugin Server MLCycleStates subscribes to startup notification
9/25/2010 8:19:48 PM Server Startup for MLCycleStates
9/25/2010 8:19:48 PM Plugin Server MLDVDLobby subscribes to startup notification
9/25/2010 8:19:48 PM Server Startup for MLDVDLobby
9/25/2010 8:19:52 PM Plugin Server MLFootball subscribes to startup notification
9/25/2010 8:19:52 PM Server Startup for MLFootball
9/25/2010 8:19:52 PM Plugin Server MLGenericDevice subscribes to startup notification
9/25/2010 8:19:52 PM Server Startup for MLGenericDevice
9/25/2010 8:19:53 PM Plugin Server MLGenericDevice subscribes to shutdown notification
9/25/2010 8:19:53 PM Plugin Server MLHAI subscribes to startup notification
9/25/2010 8:19:53 PM Server Startup for MLHAI
9/25/2010 8:19:53 PM Plugin Server MLHAI subscribes to shutdown notification
9/25/2010 8:19:53 PM Plugin Server MLHoroscope subscribes to startup notification
9/25/2010 8:19:53 PM Server Startup for MLHoroscope
9/25/2010 8:19:53 PM Plugin Server MLIrrigation subscribes to startup notification
9/25/2010 8:19:53 PM Server Startup for MLIrrigation
9/25/2010 8:19:53 PM Plugin Server MLLighting subscribes to startup notification
9/25/2010 8:19:53 PM Server Startup for MLLighting
9/25/2010 8:19:53 PM frmMain Load Error at line #5750 - Object variable or With block variable not set
9/25/2010 8:19:53 PM Plugin Server MLMusicLobby subscribes to startup notification
9/25/2010 8:19:53 PM Server Startup for MLMusicLobby
9/25/2010 8:20:28 PM Server Getting Family membership for MLMusicLobby
9/25/2010 8:20:28 PM Plugin Server MLMusicLobby is a member of the Media family
9/25/2010 8:20:28 PM Plugin Server MLPhotoLobby subscribes to startup notification
9/25/2010 8:20:28 PM Server Startup for MLPhotoLobby
9/25/2010 8:20:28 PM Plugin Server MLRSS subscribes to startup notification
9/25/2010 8:20:28 PM Server Startup for MLRSS
9/25/2010 8:20:32 PM Plugin Server MLSatRadio subscribes to startup notification
9/25/2010 8:20:32 PM Server Startup for MLSatRadio
9/25/2010 8:20:54 PM Plugin Server MLScript subscribes to startup notification
9/25/2010 8:20:54 PM Server Startup for MLScript
9/25/2010 8:20:55 PM Plugin Server MLStockInfo subscribes to startup notification
9/25/2010 8:20:55 PM Server Startup for MLStockInfo
9/25/2010 8:20:55 PM Plugin Server MLTimer subscribes to startup notification
9/25/2010 8:20:55 PM Server Startup for MLTimer
9/25/2010 8:20:55 PM Plugin Server MLTVLobby subscribes to startup notification
9/25/2010 8:20:55 PM Server Startup for MLTVLobby
9/25/2010 8:20:55 PM Plugin Server MLVLC subscribes to startup notification
9/25/2010 8:20:55 PM Server Startup for MLVLC
9/25/2010 8:20:55 PM Server Getting Family membership for MLVLC
9/25/2010 8:20:55 PM Plugin Server MLVLC is a member of the AV family
9/25/2010 8:20:55 PM Plugin Server MLWeatherLobby subscribes to startup notification
9/25/2010 8:20:55 PM Server Startup for MLWeatherLobby
9/25/2010 8:21:00 PM Plugin Server MLWMIServer subscribes to startup notification
9/25/2010 8:21:00 PM Server Startup for MLWMIServer
9/25/2010 8:21:00 PM Plugin Server MLWorker subscribes to startup notification
9/25/2010 8:21:00 PM Server Startup for MLWorker
9/25/2010 8:21:01 PM Plugin Server MLWorker subscribes to shutdown notification
9/25/2010 8:21:01 PM Server Setting SunRise SunSet variables
9/25/2010 8:21:01 PM Server Trigger Ready State for Plugin MLStartup
Thanks!

Dave Bruner
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DaveB
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Re: Web Server error after my server melt down

Postby DaveB » Tue Sep 28, 2010 7:29 pm

Dave; Have you had any time to look at this or come up with some suggestions of what I can try?

Thanks
Thanks!

Dave Bruner
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Re: Web Server error after my server melt down

Postby CinemarDave » Tue Sep 28, 2010 7:32 pm

Have you tired renaming your existing MLServer folder MLServer.old and then manually creating a new MLServer folder and then copying everything from the .old folder into the new folder? Make sure you do a copy and not a move.

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Re: Web Server error after my server melt down

Postby DaveB » Tue Sep 28, 2010 7:47 pm

Great idea. I will try it and post the results. THanks!
Thanks!

Dave Bruner
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Re: Web Server error after my server melt down

Postby DaveB » Wed Sep 29, 2010 6:56 pm

Dave:
New directory - Same old problem. Any other ideas? I did make sure that all users had full access.

Error# 10013 - Permission Denied. Indicates that user does not have appropriate permissions to use this functionality. raised by UserWebServerStart
Thanks!

Dave Bruner
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Re: Web Server error after my server melt down

Postby DaveB » Tue Oct 05, 2010 8:19 pm

Dave - Any other possible ideas? I am just about out of things to try.
Thanks!

Dave Bruner
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Re: Web Server error after my server melt down

Postby CinemarDave » Tue Oct 05, 2010 8:24 pm

Not without seeing and touching the server. I'll remote in tomorrow.

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Re: Web Server error after my server melt down

Postby DaveB » Tue Oct 05, 2010 8:50 pm

Thanks! - Check your mail - I sent you the credentials. I do not know if they changed slightly!
Thanks!

Dave Bruner
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