Lookup Failing with CX777ES

Digital Media Recognition for music and movie meta data and cover art.
ffneil
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Lookup Failing with CX777ES

Postby ffneil » Thu May 12, 2011 10:55 am

For months this has worked flawlessly. Recently I have not been able to lookup any DVDs. ANy help would be appreciated. Thanks.

Below is the log from MLDVD:

5/12/2011 11:43:59 AM ProcessCommand - Cmd=[NextChangerSlot] Param=[2] Client=[test1] Index=[0]
5/12/2011 11:44:01 AM ProcessCommand - Cmd=[LookupChangerMovie] Param=[1~3] Client=[test1] Index=[0]
5/12/2011 11:44:30 AM ProcessCommand - Cmd=[ProcessTOC] Param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lient=[] Index=[0]
5/12/2011 11:44:30 AM Process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
5/12/2011 11:44:30 AM ProcessTOC - Calling MLDMR
5/12/2011 11:44:30 AM ProcessTOC - Returned 0 bytes
5/12/2011 11:44:30 AM ProcessTOC - Failed to identify title in changer
5/12/2011 11:44:33 AM ProcessCommand - Cmd=[PrevChangerSlot] Param=[3] Client=[test1] Index=[0]
5/12/2011 11:44:35 AM ProcessCommand - Cmd=[LookupChangerMovie] Param=[1~2] Client=[test1] Index=[0]
5/12/2011 11:44:37 AM ProcessCommand - Cmd=[LookupChangerMovie] Param=[1~2] Client=[test1] Index=[0]
5/12/2011 11:44:37 AM ProcessCommand - Cmd=[LookupChangerMovie] Param=[1~2] Client=[test1] Index=[0]
5/12/2011 11:45:12 AM ProcessCommand - Cmd=[ProcessTOC] Param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lient=[] Index=[0]
5/12/2011 11:45:12 AM Process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
5/12/2011 11:45:12 AM ProcessTOC - Calling MLDMR
5/12/2011 11:45:12 AM ProcessTOC - Returned 0 bytes
5/12/2011 11:45:12 AM ProcessTOC - Failed to identify title in changer
5/12/2011 11:45:38 AM ProcessCommand - Cmd=[PrevChangerSlot] Param=[2] Client=[test1] Index=[0]
5/12/2011 11:45:47 AM ProcessCommand - Cmd=[LookupChangerMovie] Param=[1~1] Client=[test1] Index=[0]
5/12/2011 11:46:11 AM ProcessCommand - Cmd=[ProcessTOC] Param=[0115000043CC000047720000663300004C7D00001EBC000056D900001B3E00001D9E0000236900000E100000120000006CF800001BF30000406200003A5700000F4600002D6600001AD9000022F7000028670000001E0202000011BE0000001E030E00000D6800001D5A00002B5A0000222400001AC9000026AD000033BD00001F79000017C3000013EB00001DD0000016EC00002AE30000001E0402000011720000001E0502000002B20000001E0602000001860000001E0702000001130000001E] Client=[] Index=[0]
5/12/2011 11:46:11 AM ProcessTOC - 0115000043CC000047720000663300004C7D00001EBC000056D900001B3E00001D9E0000236900000E100000120000006CF800001BF30000406200003A5700000F4600002D6600001AD9000022F7000028670000001E0202000011BE0000001E030E00000D6800001D5A00002B5A0000222400001AC9000026AD000033BD00001F79000017C3000013EB00001DD0000016EC00002AE30000001E0402000011720000001E0502000002B20000001E0602000001860000001E0702000001130000001E
5/12/2011 11:46:11 AM ProcessTOC - Calling MLDMR
5/12/2011 11:46:11 AM ProcessTOC - Returned 0 bytes
5/12/2011 11:46:11 AM ProcessTOC - Failed to identify title in changer
5/12/2011 11:46:26 AM ProcessCommand - Cmd=[NextChangerSlot] Param=[1] Client=[test1] Index=[0]
5/12/2011 11:46:37 AM ProcessCommand - Cmd=[LookupChangerMovie] Param=[1~2] Client=[test1] Index=[0]
5/12/2011 11:47:12 AM ProcessCommand - Cmd=[ProcessTOC] Param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lient=[] Index=[0]
5/12/2011 11:47:12 AM Process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
5/12/2011 11:47:12 AM ProcessTOC - Calling MLDMR
5/12/2011 11:47:12 AM ProcessTOC - Returned 0 bytes
5/12/2011 11:47:12 AM ProcessTOC - Failed to identify title in changer

ffneil
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Re: Lookup Failing with CX777ES

Postby ffneil » Thu May 12, 2011 10:58 am

And here is the log fromMLDMR:

test1 sent: LookupDVD~TOC~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
Request: Lookup DVD via TOC
LookupDVD Error #5 at line #0 - ParseAlbumResponsePacket: inOffset exceeds the length of the buffer, DMR
Results: (0)

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CinemarDave
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Re: Lookup Failing with CX777ES

Postby CinemarDave » Thu May 12, 2011 11:27 am

Because of a change at AMG direct lookups from a Sony CX777ES changer no longer work. You'll have to use the manual data entry scene for adding the movie. Just input the title of the movie and select it from the results returned. Make sure to add in the changer and slot number and make the associated player CX777ES.

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Re: Lookup Failing with CX777ES

Postby Near76 » Wed Oct 05, 2011 9:39 pm

Dave...there is really no way to fix this on the MLS end?
-Matt

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Re: Lookup Failing with CX777ES

Postby CinemarDave » Wed Oct 05, 2011 10:16 pm

No, there is currently no way for us to identify a disc in a CX777ES changer. We simply do not have the TOC information in the movie database required to perform the look up.

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Re: Lookup Failing with CX777ES

Postby Alain » Sun Dec 11, 2011 12:05 pm

This is great news! I have the same issue. My disc (new) crashed two days after I finished rebuilding my CX777ES movies database from an earlier scan. No backup. Does this issue apply to the Sony BluRay changer as well? To add insult to injury, I just renewed my MLDMR subscription.

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Re: Lookup Failing with CX777ES

Postby CinemarDave » Sun Dec 11, 2011 12:17 pm

This only applies to the old Sony CX777ES changer. Lookups from the CX7000ES changer continue to work. This was totally out of our control as the vendor that provided the CX777ES TOC's no longer provides that functionality.

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Re: Lookup Failing with CX777ES

Postby Alain » Sun Dec 11, 2011 12:39 pm

Dave,

Thanks, I understand. Just slightly frustrated as I put a lot of time rebuilding my disc again (twice this year). Not sure the new Sony will fit it my rack, but good to know I have that option.

I re-loaded an older version of the database and will rebuild from there. A couple of issues:

1-The Cover Art is missing in the Main Lobby view, but present in the MDVDLobby plug-in view. I reloaded the Cover Art and Movies folders under the Images folder. What else am I missing?
2-An older issue that never went away: when selecting a movie, I have to go back and forth several times between the Thumbs scene and the Play Movie, before anything happens.

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Re: Lookup Failing with CX777ES

Postby CinemarDave » Sun Dec 11, 2011 12:52 pm

>>> 1-The Cover Art is missing in the Main Lobby view, but present in the MDVDLobby plug-in view.

Some things to try.
Delete everything in the MLServer\Cache\Movies folder
Make sure the MLServer Tools\Settings\Network MLServer DNS name is valid and not equal to locahost
Grab the URL from one of the images that will not display and try to open in a browser. Will it?

>>> 2-An older issue that never went away: when selecting a movie, I have to go back and forth several times between the Thumbs scene and the Play Movie, before anything happens.

I do not know what would be going on there. But simplify the test. Select a movie to play. Press play. Should me the resulting MLServer verbose event log and the DVDLobby event log.

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Re: Lookup Failing with CX777ES

Postby Alain » Sun Dec 11, 2011 1:17 pm

OK, clearing the cache solved issue #1.

Issue #2: it appears it is simply very, very slow. I don't have an RS-232 on my computer, so I'm using a Prolific USB adapter, currently on COM 8. Could it be part of the issue? Otherwise the communication seems fully functional.

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Re: Lookup Failing with CX777ES

Postby Alain » Sun Dec 11, 2011 2:21 pm

...but after clearing the cache, all my music disappeared from Main Lobby. The mdb file and art cover folders are still there.

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Re: Lookup Failing with CX777ES

Postby CinemarDave » Sun Dec 11, 2011 7:22 pm

Something else must have gone on as deleting files in the MLServer\Cache\Movies folder will have to effect on Music images or the database.

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Re: Lookup Failing with CX777ES

Postby Alain » Sun Dec 11, 2011 11:14 pm

Thanks, Dave. It ended up rebuilding itself. I think there was a music folder in the cache that I also deleted.

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Re: Lookup Failing with CX777ES

Postby philnye » Sat Jan 28, 2012 11:50 am

CinemarDave wrote:This only applies to the old Sony CX777ES changer. Lookups from the CX7000ES changer continue to work. This was totally out of our control as the vendor that provided the CX777ES TOC's no longer provides that functionality.



Is there a way to just query a disk ID or disk title through the CX777ES serial control for each disk and use a script to populate some sort of table that could be used to interface with AMG? Then we could use that to build a database from utilizing AMG. It has been a long time since I messed around with the available serial commands for the CX777ES (ML2 days) so I don't remember what is available there.

Any other thoughts from the group?

Phil Kosarek
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Re: Lookup Failing with CX777ES

Postby CinemarDave » Sat Jan 28, 2012 12:15 pm

Unfortunately the CX777ES changer does not provide us any information that can be used to lookup the DVD title. We used to be able to use the TOC that the changer keeps as the unique identifier but that type of look up is no longer supported.


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