NetcallerID not working, need help

MLNetCallerID supports the NetCallerID hardware and sends CallerID data to MLCallerID plugin. MLCallerID3 uses a database to store your call data. MLPhoneBook is a MainLobby view to your Outlook contacts list. MLPhoneDialer allows for dialing of a phone number for you.
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DavidL
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Postby DavidL » Mon Aug 20, 2007 2:23 pm

Remove the modem support software first, then delete the modem driver (if still exists) and THEN remove the modem physically.

For CallerID purposes the NetCallerID hardware does the best job.

There are other plugins in the works (MLPhoneDialer) that require a modem to make outbound calls. But, get things clean now, and then readd later when needed.

PS....you might want to consider buying a 40 gig hard drive and installing a new OS on it and making sure your system is clean. Keep the current OS drive as is. Drives are dirt cheap now. for $40 you could have a clean system. Image the clean system after you do a complete OS load w/ patches and latest drivers so you can always go quickly back to a virgin PC. Add MainLobby stuff and reimage again. This process is covered in the First time guide in the Wiki.

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Postby Ranger Home Automation » Mon Aug 20, 2007 2:55 pm

thanks david for the comprehensive reply. I will indeed do a clean install once the house is done and get moved in. I am forced now to use what i have an quickly so i can learn as much as I can before we have our first production ML install.

We are looking at branding our own machines, clean, fresh, only has what is needed, etc. i think its best. same with music/movie media (less storage for copyrighted movies OF COURSE).

working on a new machine spec now. hopefully by fourth quarter we wil have our first offering.

thanks again.

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Postby digitaltrader » Fri Sep 07, 2007 6:52 pm

I am having the same exact problem and get the error ---->Initializing NetCallerID hardware for line 1 (CommPORT=2)

and nothing happens after that. I have the MLCallerID set to Comm Port=NetcallerID

I have tried multiple ports and unfortunately get the same thing. I have a serial port monitor program which shows that the plugin is acessing the port and nothing else is trying to communicate with that port. I have even tried unistalling all my cinemar products with a fresh install w/o success. What am I doing wrong?

I can do a paste of the serial communication if that helps.

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Postby DavidL » Fri Sep 07, 2007 7:03 pm

digital, the MLCallerID plugin is set for NetCallerID (not com 2) if you are using the NetCallerID hardware.

The MLNetCallerID plugin is set to com 2 (if that's the com port you have the hardware plugged into.

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Postby digitaltrader » Fri Sep 07, 2007 10:21 pm

Thats exactly what I have it set as and its not working.

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Postby digitaltrader » Fri Sep 07, 2007 11:23 pm

The mlNetCallerID plugin just hangs:

--->Initializing NetCallerID hardware for line 1 (CommPORT=2)

The MLCallerID is set to comm=netcallerID

I try all of my available comm ports without any success and the serial port monitoring program shows mlserver accessing the port. Could this be due to a registry issue?

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Postby digitaltrader » Fri Sep 07, 2007 11:55 pm

Here is the serial port logger file:

Port opened by process "MLServer.exe" (PID: 3012)

0,IRP_MJ_CREATE,DOWN,TRUE,0x0,4D 00 4C 00 53 00 65 00 72 00 76 00 65 00 72 00 2E 00 65 00 78 00 65 00 00 00 , M.L.S.e.r.v.e.r...e.x.e...,
1,IRP_MJ_CREATE,UP,FALSE,0x0,,,
2,IRP_MJ_DEVICE_CONTROL (IOCTL_SERIAL_SET_WAIT_MASK: Set current event mask),DOWN,TRUE,0x0,FD 01 00 00 ,ý...,
3,IRP_MJ_DEVICE_CONTROL (IOCTL_SERIAL_SET_WAIT_MASK: Set current event mask),UP,FALSE,0x0,,,
4,IRP_MJ_DEVICE_CONTROL (IOCTL_SERIAL_SET_QUEUE_SIZE: Set queue size),DOWN,TRUE,0x0,00 04 00 00 00 02 00 00 ,........,
5,IRP_MJ_DEVICE_CONTROL (IOCTL_SERIAL_SET_QUEUE_SIZE: Set queue size),UP,FALSE,0x0,,,
6,IRP_MJ_DEVICE_CONTROL (IOCTL_SERIAL_PURGE: Purge requests),DOWN,TRUE,0x0,0F 00 00 00 ,....,
7,IRP_MJ_DEVICE_CONTROL (IOCTL_SERIAL_PURGE: Purge requests),UP,FALSE,0x0,,,
8,IRP_MJ_DEVICE_CONTROL (IOCTL_SERIAL_SET_TIMEOUTS: Set timeouts),DOWN,TRUE,0x0,FF FF FF FF 00 00 00 00 00 00 00 00 00 00 00 00 88 13 00 00 ,ÿÿÿÿ............ˆ...,
9,IRP_MJ_DEVICE_CONTROL (IOCTL_SERIAL_SET_TIMEOUTS: Set timeouts),UP,FALSE,0x0,,,
10,IRP_MJ_DEVICE_CONTROL (IOCTL_SERIAL_GET_BAUD_RATE: Retrieve Baud Rate),DOWN,FALSE,0x0,,,
11,IRP_MJ_DEVICE_CONTROL (IOCTL_SERIAL_GET_BAUD_RATE: Retrieve Baud Rate),UP,TRUE,0x0,C0 12 00 00 ,À...,
12,IRP_MJ_DEVICE_CONTROL (IOCTL_SERIAL_GET_LINE_CONTROL: Retrieve line control),DOWN,FALSE,0x0,,,
13,IRP_MJ_DEVICE_CONTROL (IOCTL_SERIAL_GET_LINE_CONTROL: Retrieve line control),UP,TRUE,0x0,00 00 08 ,...,
14,IRP_MJ_DEVICE_CONTROL (IOCTL_SERIAL_GET_CHARS: Retrieve special characters),DOWN,FALSE,0x0,,,
15,IRP_MJ_DEVICE_CONTROL (IOCTL_SERIAL_GET_CHARS: Retrieve special characters),UP,TRUE,0x0,1A 00 00 00 11 13 ,......,
16,IRP_MJ_DEVICE_CONTROL (IOCTL_SERIAL_GET_HANDFLOW: Retrieve handshake information),DOWN,FALSE,0x0,,,
17,IRP_MJ_DEVICE_CONTROL (IOCTL_SERIAL_GET_HANDFLOW: Retrieve handshake information),UP,TRUE,0x0,09 00 00 00 80 00 00 80 00 08 00 00 00 02 00 00 ,....€..€........,
18,IRP_MJ_DEVICE_CONTROL (IOCTL_SERIAL_GET_BAUD_RATE: Retrieve Baud Rate),DOWN,FALSE,0x0,,,
19,IRP_MJ_DEVICE_CONTROL (IOCTL_SERIAL_GET_BAUD_RATE: Retrieve Baud Rate),UP,TRUE,0x0,C0 12 00 00 ,À...,
20,IRP_MJ_DEVICE_CONTROL (IOCTL_SERIAL_GET_LINE_CONTROL: Retrieve line control),DOWN,FALSE,0x0,,,
21,IRP_MJ_DEVICE_CONTROL (IOCTL_SERIAL_GET_LINE_CONTROL: Retrieve line control),UP,TRUE,0x0,00 00 08 ,...,
22,IRP_MJ_DEVICE_CONTROL (IOCTL_SERIAL_GET_CHARS: Retrieve special characters),DOWN,FALSE,0x0,,,
23,IRP_MJ_DEVICE_CONTROL (IOCTL_SERIAL_GET_CHARS: Retrieve special characters),UP,TRUE,0x0,1A 00 00 00 11 13 ,......,
24,IRP_MJ_DEVICE_CONTROL (IOCTL_SERIAL_GET_HANDFLOW: Retrieve handshake information),DOWN,FALSE,0x0,,,
25,IRP_MJ_DEVICE_CONTROL (IOCTL_SERIAL_GET_HANDFLOW: Retrieve handshake information),UP,TRUE,0x0,09 00 00 00 80 00 00 80 00 08 00 00 00 02 00 00 ,....€..€........,
26,IRP_MJ_DEVICE_CONTROL (IOCTL_SERIAL_SET_BAUD_RATE: Set baud rate),DOWN,TRUE,0x0,C0 12 00 00 ,À...,
27,IRP_MJ_DEVICE_CONTROL (IOCTL_SERIAL_SET_BAUD_RATE: Set baud rate),UP,FALSE,0x0,,,
28,IRP_MJ_DEVICE_CONTROL (IOCTL_SERIAL_SET_DTR: Set DTR),DOWN,FALSE,0x0,,,
29,IRP_MJ_DEVICE_CONTROL (IOCTL_SERIAL_SET_DTR: Set DTR),UP,FALSE,0x0,,,
30,IRP_MJ_DEVICE_CONTROL (IOCTL_SERIAL_SET_LINE_CONTROL: Set line control),DOWN,TRUE,0x0,00 00 08 ,...,
31,IRP_MJ_DEVICE_CONTROL (IOCTL_SERIAL_SET_LINE_CONTROL: Set line control),UP,FALSE,0x0,,,
32,IRP_MJ_DEVICE_CONTROL (IOCTL_SERIAL_SET_CHARS: Set special characters),DOWN,TRUE,0x0,1A 00 00 00 11 13 ,......,
33,IRP_MJ_DEVICE_CONTROL (IOCTL_SERIAL_SET_CHARS: Set special characters),UP,FALSE,0x0,,,
34,IRP_MJ_DEVICE_CONTROL (IOCTL_SERIAL_SET_HANDFLOW: Set handshake information),DOWN,TRUE,0x0,09 00 00 00 80 00 00 80 00 01 00 00 00 01 00 00 ,....€..€........,
35,IRP_MJ_DEVICE_CONTROL (IOCTL_SERIAL_SET_HANDFLOW: Set handshake information),UP,FALSE,0x0,,,
36,IRP_MJ_DEVICE_CONTROL (IOCTL_SERIAL_SET_WAIT_MASK: Set current event mask),DOWN,TRUE,0x0,FD 01 00 00 ,ý...,
37,IRP_MJ_DEVICE_CONTROL (IOCTL_SERIAL_SET_WAIT_MASK: Set current event mask),UP,FALSE,0x0,,,
38,IRP_MJ_DEVICE_CONTROL (IOCTL_SERIAL_SET_WAIT_MASK: Set current event mask),DOWN,TRUE,0x0,FD 01 00 00 ,ý...,
39,IRP_MJ_DEVICE_CONTROL (IOCTL_SERIAL_SET_WAIT_MASK: Set current event mask),UP,FALSE,0x0,,,
40,IRP_MJ_DEVICE_CONTROL (IOCTL_SERIAL_WAIT_ON_MASK: Wait for event),DOWN,FALSE,0x0,,,

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Postby digitaltrader » Fri Sep 07, 2007 11:57 pm

Thats what posts and all I can see is:

--->Initializing NetCallerID hardware for line 1 (CommPORT=2)

-I have been working on this 5 hours without any luck.

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Postby DavidL » Sat Sep 08, 2007 5:45 am

Have you tried the NetCallerID software without MLServer running connected to the same comport that the netcallerid hardware is plugged into? If that doesn't work, you have a PC comport hardware / driver or netcallerid hardware problem.

IF this does work, disable the netcallerID software and run the latest mlnetcallerID plugin on same comport on latest mlserver3.

send calls from your cell phone to your caller id line to test.

Odds are you do have something attached to the comport. MLGenericSerial plugin? MLGenericDevice? XMLobby? Disable all plugins except for MLNetCallerID and MLPause and try again.

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Postby digitaltrader » Sat Sep 08, 2007 12:18 pm

I cant find a link to the netcallerid software to test it as I no longer have the original CD.

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Postby digitaltrader » Tue Sep 11, 2007 12:26 pm

I installed a clean Vista install from my original XP and have all my other mlserver plugins working on various comm ports and this plugin still fails. I have loaded only the mlcallerid and mlnetcallerid plugins and it still fails to work and have insured that it is not that another program is accessing the same comm port. I am not sure what to do next?


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